GranRondo.cc Terms and Conditions

Summary of the main conditions

Participation in routes and events of GranRondo.cc is entirely at your own risk. The organization accepts no liability for adverse events or damage, direct or indirect, that may occur to you or others.

Every Participant is personally responsible for having valid insurance that provides sufficient coverage for unforeseen circumstances. The organization does not provide insurance.

Participation is self-sufficient: the organization does not provide technical or medical support, unless explicitly stated for a specific event.

Are you registering someone else? Then you ensure that this person is informed of these conditions in advance and agrees to them.

For events where the total distance exceeds 200km: When checking in, bring a completed and signed copy of the Participant Declaration and a valid form of identification to show.

1. Definitions

1.1 Purchase
Any service or product purchased by the Participant from the Provider.

1.2 Participant
Any natural person who participates in an Event of the Provider, whether paid or free, directly or indirectly, independently or through a third party, is present or involved, regardless of the method of registration or sign-up.

The term Participant also includes any person who is registered, signed up, or brought along by or on behalf of another Participant.

These terms and conditions apply unabridged to every Participant.

1.3 Event
Participation in one or more bike rides and associated activities, both:
a. individually or in a group on your own initiative, or
b. in a group format organized by the Provider.

1.4 Provider
GranRondo.cc is part of Gran Rondo, registered with the Chamber of Commerce under number 98810227.

1.5 Provisions
All facilities, products, and/or services associated with a Purchase, such as tickets, refreshments, vouchers or discount coupons, accommodations, roadside assistance, etc.

1.6 Membership
A subscription form concluded by the Participant with the Provider, through which certain benefits, services, content, products, or privileges are obtained during the term, in accordance with the membership content applicable at that time. A membership is personal and non-transferable, unless the Provider explicitly allows otherwise in writing.

1.7 Member / Members
The Participant who has a valid and active membership with the Provider. The term 'Members' refers to multiple persons with a valid and active membership.

2. General

2.1 These conditions apply to all agreements (whether or not through an intermediary) in which the Provider organizes an Event directly or indirectly.

2.2 By registering, participating, or being present at an Event, the Participant unconditionally agrees to these conditions.

2.3 Deviations from these conditions are only binding when the Provider has expressly confirmed this in writing.

2.4 Any general terms and conditions of third parties do not apply.

3. Participation and registration

3.1 Participation in an Event is completely voluntary and at the Participant's own risk.

3.2 Each Participant generally registers independently. If a Participant registers, signs up, or brings another person — regardless of whether this is paid or free — the Participant ensures that this person has been informed of these conditions in writing and agrees to them. These conditions apply unconditionally to every participating person, regardless of the method of registration. For minors, participation is only allowed with written consent from a parent or legal guardian.

3.3 Registration can only take place:

• online via the Provider's website or registration form, or

• on-site, if this has been announced by the Provider in writing or via video.

3.4 These conditions apply fully and unconditionally to free Events, introductory rides, social rides, or participation without formal registration, as if there were a regular registration by the Participant themselves.

3.5 Participation is only possible as long as tickets or spots are available. Sold-out Events do not grant the right to participate.

3.6 The registration fee is collected immediately via iDeal, Bancontact, or credit card for online bookings. For on-site registration, payment must be made in cash and exact change.

3.7 Participation is only valid after full payment of the registration fee.

3.8 The minimum age to participate in Gran Rondo events is 18 years.

3.9 Start numbers and/or wristbands provided by the Provider are personal and non-transferable. They must be worn visibly and correctly.

3.10 Participants are not medically examined. The Provider advises a medical check-up beforehand and expects that Participants are in good physical and mental health and participate adequately prepared.

3.11 Participants are responsible for ending their participation if circumstances or health require it. If a Participant decides to terminate participation early, this must be reported as soon as possible via info@granrondo.cc.

3.12 The Provider cannot be held liable for medical consequences of participation.

3.13 For events where the total distance exceeds 200km: When checking in, bring a completed and signed copy of the Participant Declaration and a valid ID to show.

4. Purchases

4.1 A Purchase without a specific date is valid for a minimum of 30 days. If the Provision is no longer available after this period, the Provider's obligation to deliver expires.

4.2 Vouchers or discount coupons from third parties do not entitle claims against the Provider.

4.3 Purchases are binding and non-refundable, unless otherwise stated.

4.4 Transfer of tickets can only be done via an email to mr@granrondo.cc and is only valid after confirmation by the Provider.

4.5 Reselling tickets or other Purchases outside the permitted procedure is not allowed. Detected violations will result in invalidation without refund.

4.6 Digital files associated with a Purchase are available for download for 1 month. Extension can be requested, but the Provider is not obligated to do so.

4.7 Information or files that the Participant receives (such as route guides) are strictly personal and may not be shared, made public, or used commercially without written permission from the Provider. Any damage resulting from this may be claimed by the Provider. This also applies to route files, GPX files, and all other digital content associated with a Purchase or Event.

4.8 Rights to a Purchase arise only after full payment has been received by the Provider.

4.9 The Provider can cancel a Purchase for its own reasons. In that case, the Participant will receive a refund of the amount already paid, unless an exception is stated in these terms.

5. Price and payment

5.1 Unless otherwise agreed in writing, the stated prices are per person and include VAT.

5.2 Prices are based on rates and taxes known at the time of booking. If these costs increase more than three months after booking, the Provider may adjust the price. The Participant remains bound by this.

5.3 If a price increase is implemented within three months after booking, the Participant may cancel the agreement. The Provider and third parties are not liable for any damages in that case.

5.4 If the increase results from a legal measure (such as a VAT increase), the Participant has no right to cancellation.

6. Gift and discount vouchers

6.1 Gift and/or discount vouchers are valid until the specified date. After this date, they can no longer be redeemed.

6.2 Gift and/or discount vouchers cannot be exchanged for cash.

7. Revocation

7.1 After booking, there is a binding agreement between the Participant and the Provider.

7.2 Cancellation is not possible unless explicitly stated for the respective event.

8. Regulations

8.1 Participants must always comply with applicable health, safety, and traffic regulations.

8.2 Participants follow the instructions and regulations of the Provider and involved third parties.

8.3 Respect for nature, the environment, and fellow participants is mandatory. Waste must be disposed of properly.

8.4 Instructions from police, government officials, landowners, and other involved parties must be followed.

8.5 Participants behave responsibly, take no unnecessary risks, and ensure their own safety and that of others.

8.6 During the event, additional behavioral rules apply, such as:

• always be able to brake suddenly,

• do not cut corners,

• ride on the right where possible (left in, for example, the United Kingdom)

• only overtake without hindering others (on the left, at least 1.5 meters away),

• wait at closed railway crossings,

• no pelotons of more than 20 participants, and

• do not draft behind motorized traffic.

8.7 Participants stop in a safe place in case of breakdowns or clothing changes.

8.8 Participants may be excluded for dangerous or disruptive behavior.

9. Disqualification

9.1 Participants may be excluded if they:

• not pay the registration fee,

• not wear the correct start number/wristband,

• violate the rules,

• behave inappropriately,

• ignore instructions from police, medical staff, or the organization, or

• have medical problems that prevent participation.

9.2 Exclusively, there is no right to a refund of the registration fee.

The route

The Provider is not responsible for not being able to fully follow the route, for example due to road works, prohibition signs, or incorrect GPS files.

The route is publicly accessible; participants must take other traffic into account.

Participants are responsible for their own GPS device and following the route.

Participants remain responsible for their own safety, even when guided or instructed by others.

The Provider may change or cancel routes if safety requires it. This does not entitle participants to compensation or refunds.

Facilities and service

Facilities are one-time use only and can only be used within the specified period or times of the event.

Participants are responsible for being present on time at locations where facilities are available.

Participants must provide their own food and drink during the route. Aid stations (if present) only provide supplies while stocks last.

Waste must be disposed of correctly.

Preparation, transportation, and equipment

Participants ensure proper physical preparation and fitness.

Participants are responsible for transportation to the start and finish locations.

A valid identification document must be present during an event.

Participants are responsible for appropriate clothing and equipment, including:

• bicycle helmet (mandatory),

• reflection and lighting in poor visibility,

• legal requirements for bicycles and materials.

Participants are responsible for the inspection, maintenance, and repair of their bicycle.

Certain bicycles or parts (such as recumbent bikes, unicycles, aerobar handlebars) may be prohibited.

Medical care

Physical injuries occurring during an event must always be reported to the Provider.

Participants must never be left alone on the route. In case of In case of physical injury or exhaustion, a fellow participant must call for help and stay with the victim until professional assistance arrives.

Insurance

Participants are required to ensure they have sufficient insurance (liability, accidents, travel).

Insufficient insurance is entirely at one's own risk.

The Provider strongly advises taking out cancellation insurance that covers sports injuries.

Liability and indemnification

Borrowed materials must be returned in good condition. Damage or loss is the responsibility of the Participant.

Participants are liable for damage to their own materials, other participants, or third parties.

15.3 Participation is entirely at one's own risk. Participants acknowledge that there are risks, including physical or mental injury.

15.4 The Provider is only liable for damage caused by intent or gross negligence of the Provider itself, but only to the extent that this damage is covered by insurance.

15.5 The Provider is not liable for:

• errors in routes or route descriptions,

• roadworks or detours,

• changes to the program, route, or location,

• damage caused by third parties or other participants,

• loss, damage, or theft of property,

• force majeure situations such as pandemics, extreme weather conditions, or government orders.

15.6 The Provider will provide a tracking device on loan to the Participant at some events. If the Participant loses, damages, or does not return the tracking device within a week after the event, a charge of €180 will be applied, which must be paid within 14 days. paid by Participant.

15.7 Participants indemnify the Provider against claims from third parties as a result of their actions.

16. Memberships

 

16.1 A membership at GranRondo.cc is personal, non-transferable, and valid for one year from the date of purchase, unless otherwise stated for the specific membership type.

16.2 Memberships are not automatically renewed. The Participant is responsible for timely renewing or terminating the membership.

16.3 Termination of the membership must be done by the Participant themselves via the account portal: account.granrondo.cc. Cancellations via email, message, or other channels are not valid. 

16.4 Any benefits, products, or extras that are part of the membership (such as merchandise, route guides, discounts, vouchers, promotions, or other items) are provided free of charge, non-exchangeable for cash, and do not confer any right to compensation in case of changes, delays, expiration, or termination of the membership.

16.5 The membership does not entitle to a refund (in whole or in part), unless this is expressly confirmed in writing by the Provider.

16.6 If a Participant violates the rules of these terms, or behaves dangerously, disruptively, or unacceptably during an Event, the Provider may terminate the membership immediately. In that case, there is no right to a refund of contributions, tickets, products, or benefits.

16.7 Any discounts or benefits associated with the membership are only valid for the duration of the membership. Upon termination, all associated rights expire.

16.8 The Provider reserves the right to change membership benefits or content. If benefits or extras change, this does not entitle to refunds.

16.9 When signing up for a membership, the Participant chooses a payment method. This payment method is stored and used for future payments arising from the membership.

16.10 The membership fee is automatically collected via the payment method chosen by the Participant at the first membership, unless the Participant changes this payment method via account.granrondo.cc.

16.11 The Participant is responsible for keeping the payment method valid and ensuring that automatic payments can be executed. Costs or consequences of failed collections are entirely at the Participant's expense.

16.12 If payment is not made on time, the Provider may suspend access to membership benefits until payment is made. If payment is not received, the Provider may terminate the membership without refund.

16.13 The Provider reserves the right to change, adjust, or replace the content, composition, benefits, and extras of the membership at any time. No guarantees or permanent rights can be derived from the composition of the membership package. Changes do not entitle to refunds, compensation, or continuation of previous benefits.

17. Branding and style

17.1 Participants may use logos and branding of the Event for promotion.

17.2 Use for other purposes or modifications is not allowed without written permission.

18. Information provision

18.1 Information is provided via email and the website GranRondo.cc.

18.2 Participants are responsible for receiving and reading this information.

19. Privacy

19.1 Personal data is used for the execution of the agreement and, if applicable, shared with involved third parties.

19.2 Participants consent to the use of personal data for communication and marketing, unless they unsubscribe in writing.

19.3 During events there may be images (photo, video) may be taken of Participant(s). The images may be used by the organizer without limitation for promotion.

20. Applicable law and disputes

20.1 Dutch law applies exclusively to the relationship between Participants and the Provider.

20.2 Disputes will be submitted exclusively to the competent court in the Netherlands.

20.3 In cases not provided for by these terms, the Provider will decide.

20.4 These terms were last modified on December 28, 2025.